👠 Mary Jane Shoes — Frequently Asked Questions (USA)

For U.S. customers shopping on MaryJaneShoes.shop

1) What makes Mary Jane Shoes different from other brands?
Mary Jane Shoes delivers timeless design, premium materials, and comfort-first craftsmanship. Every pair blends classic silhouettes with modern detailing for everyday elegance.
2) Do you ship across the United States?
Yes. We deliver to all 50 U.S. states. Standard delivery typically arrives in 5–10 business days after dispatch. See our Shipping/Shopping Policy.
3) What payment methods do you accept?
We accept major Visa, MasterCard, American Express, Discover, plus PayPal and Apple Pay (where available). All payments are processed in USD with SSL encryption.
4) Are Mary Jane Shoes true to size? Do you have a size guide?
Most customers find our shoes true to size. For the best fit, check our Size Guide and product-specific fit notes on each page.
5) What materials do you use?
We use genuine leather, premium textiles, breathable linings, and durable outsoles. Each pair passes strict quality checks for comfort and longevity.
6) How do I care for my Mary Jane Shoes?
Wipe with a soft cloth after use, air-dry away from direct heat, and store with shoe shapers. Use a neutral leather conditioner or fabric protector per material. See our Care Guide.
7) What is your U.S. return & exchange policy?
We accept returns within 14 days of delivery for unworn items in original packaging. Size exchanges are available if stock permits. Full terms: Refund & Returns Policy.
8) Can I track my order?
Yes. Once shipped, you’ll receive an email with a tracking number. You can also use our Track My Order page.
9) Do you offer sales or discount codes in the USA?
We run seasonal promotions and exclusive drops. Subscribe to our newsletter on the homepage for early access to offers and new arrivals.
10) How can I contact customer support?
Our team is available Mon–Fri, 9 AM–6 PM EST.
Email: support@maryjaneshoes.shop
For policy details, see: Privacy Policy  |  Terms & Conditions.

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