👠 Mary Jane Shoes — Premium Shopping Policy (USA Only)

Effective Date: 6/20/2025
Applies To: Orders placed and delivered within the United States

At Mary Jane Shoes, we craft more than just shoes — we create an experience of elegance, style, and comfort. Our Shopping Policy ensures that every step of your journey with us is seamless, secure, and unforgettable.

1. Order Processing

  • Every order is treated with meticulous care. Orders are processed within 1–3 business days (Monday–Friday).
  • Upon processing, you will receive a confirmation email with full details of your order.
  • Once processing begins, orders cannot be modified or canceled — ensuring precision and timely delivery.

2. Payment Methods

We offer only the most secure and premium payment options:

  • Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay (where available)

💳 Transactions are processed in USD ($) with advanced SSL encryption, safeguarding your information with luxury-level security.

3. Shipping & Delivery (USA Only)

  • We proudly deliver to all 50 U.S. states.
  • Standard delivery: 5–10 business days after dispatch.
  • We partner with trusted carriers including USPS, UPS, and FedEx.
  • You will receive a tracking number to monitor your order in real-time.
  • Currently, international shipping is not offered.

4. Returns & Exchanges

  • Returns are accepted within 14 days of delivery if:
    • Shoes are unworn, unused, and returned in their original packaging.
    • Return shipping is the customer’s responsibility, unless the item is damaged or incorrect.

👉 For complete details, please see our Refund & Returns Policy.

5. Order Tracking

  • Track your order using the tracking number provided via email.
  • You can also visit our Track My Order page on MaryJaneShoes.shop.

6. Out of Stock / Pre-Orders

  • High demand may occasionally result in sold-out items. In such cases:
    • You will be notified immediately via email.
    • You can choose between a full refund or waiting for restock.

7. Customer Support

Our dedicated customer service team is here to provide personalized assistance:

8. Fraud Protection

We maintain the highest standards of trust and integrity. Orders flagged as potentially fraudulent or unverifiable may be delayed or canceled to protect our valued customers.

✨ Mary Jane Shoes — Elevate every step with style, comfort, and confidence. Step into luxury, step into Mary Jane Shoes. ✨